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NaturalHairLossRemedies.com is an HerbalRemedies.com company
Tracking Your Order: You may track FEDEX, UPS or USPS packages with the tracking number you received by email.
United Parcel Service (UPS): Enter your UPS tracking number in the form below to track your order. Enter only one tracking number per line.
United States Postal Service (USPS): Click on the link below to enter your USPS tracking number:
USPS Tracking
If you can't seem to track your package: If you have not received your package but feel that it should've arrived or you have not received a tracking number, please contact customer service via phone at 1-866-467-6444 Monday through Friday between 8am & 5pm Mountain Standard Time.
Most orders that are recieved before 2:00 EST are usually shipped the same day the order was placed.
**** IF YOU PAID BY CREDIT CARD (USA ORDERS) ****
YOUR ORDER IS COMPLETE UNLESS YOU ARE CONTACTED BY ONE OF OUR CUSTOMER CARE REPRESENTATIVES.
What may delay or cause us to cancel your order?
1. If you did not provide the proper billing address for your credit card.
2. If you did not give us the proper CVV code from the back of your credit card.
3. If you are shipping to a different address than your billing address.
4. If you are paying with a NON US Bank credit card.
5. If the phone number you provided does not match the billing address.
6. If we are unable to electronicaly validate your billing information.
7. If an item on your order is out-of-stock.
We will email or call you if any of these will delay your order.
**** IF PAYING WITH Money Order or Check by Mail****
YOUR ORDER WILL NOT SHIP UNTIL WE RECEIVE YOUR PAYMENT.
Mail your payment with your order # to:
Herbal Remedies,
322 7th Avenue, 3F,
New York, NY 10001,
Attention: Order Processing.
Orders by "Personal Check" will be delayed up to 7 days from receipt of check.
**** IF PAYING WITH Western Union ****
YOUR ORDER WILL NOT SHIP UNTIL WE RECEIVE YOUR PAYMENT.
Go to your local Western Union Office or Western Union Payment Facility to make Western Union Payments. When making your payment at a Western Union agent specify the following:
- Funds to be picked up at:New York, NY, USA,
- Funds to be picked up by: Herbal Remedies, C/O Natalie Young,
- Your Order #
- You must Phone, Mail, or Email us the money “Transfer Control Number” you receive from Western Union so that we can pick up your payment! You may locate a Western Union Payment location near you at http://www.westernunion.com
**** IF your Order is for delivery OUTSIDE the U.S.A. ****
1. IF this an order being delivered outside the USA, AND you are attempting to pay by credit card, we will notify you by email.
2. If this is your first order with us, you will be required to send us additional information to process your order.
3. We may require that you pay by Western Union in order to insure that we receive the proper payment.
4. Import taxes or duties: You may have to pay import taxes, customs duty, etc. These charges are separate from your shipping charge, and you will usually be billed directly for them by the carrier.
5. Most international orders are delivered by UPS and will require a signature upon delivery.
**** OTHER Shipping Information for U.S. Orders *****
U.S. Orders over $100 may be automatically shipped "UPS Ground" at a reduced rate! Liquids over 16 ounces may have extra charges and may take longer for delivery.
**** IF YOU DONT RECEIVE YOUR ORDER *****
If for any reason you have not received an order within 10 TO 14 business days of placing your order, and you have made your payement, please call us. If not sure - call us anyway!
**** Do You Have More Questions ****
If you have any questions call us toll free at 1-866-467-6444 or 1-212-279-4351 or email us at information@naturalhairlossremedy.com or information@herbalremedies.com
***** Auto-reorder Information *****
Many HerbalRemedies.com customers are set up for "Automatic Reorder" to regularly receive the products they need and get an additional 5% discount on their orders. If you want to set up for Automatic Reorder, please call us, and get an additional 5% discount on all your "Automatic Reorders.
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In accordance with FDA regulation, we do
not make any therapeutic claims for any Dietary Supplements in accordance with
the Dietary Supplement Health and Education Act.
Our Partner Sites:
HerbalRemedies.com |
MagneticTherapyMagnets.com
Copyright © 2002 - 2007 All rights reserved.
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